WHY BUY FROM US

We offer a 6 year labour warranty against faulty workmanship.

We don’t recommend installers as we can complete a renovation for you. We offer a 6-year labour warranty to the first purchaser against faulty workmanship (excluding wear and tear) on any installation we complete as detailed in our terms and conditions in your order form.  This is on the installation, not the products installed.  The manufacturers offer their own guarantees which can be anywhere between 12 months or lifetime guarantee.  See the manufacturers websites for exact details of their guarantees.  We will happily offer advice and support for any issues you may have after the warranty has expired including engineers to undertake any repair work required.  Please ask for details.

Long Established Family business.

We’ve been in this showroom since 1989. We’ve not gone out of business and restarted in the same premises.

• Deal with the same knowledgeable staff year after year not a call centre.
• Currently the staff members have over 100 years’ experience of bathrooms in this business alone. That doesn’t take into account their experience elsewhere.
  Cad Designed to give you an idea of how the room will look when finished.
• Large two storey showroom. You’re not picking products off a website or out of a brochure. See the quality of the products before you buy. The main components of your bathroom are from Branded well known manufacturers. Not out of a brochure that shows you thousands of products but you have no idea where they are from.
• If you have a problem with the renovation, who resolves it? We hear lots of stories of the fitters saying ‘The shop should deal with it’ and the shop says ‘The fitters should deal with it’. No one wants to take responsibility!
• With us your bathroom equipment goes through our 3 point product check before it ends up in your home. But, if we do miss something (see below),
• We deal with the faulty items. You will not be expected to pay us to come back and swap the item over.
• We only ask for a 25% deposit to get your name on our installation list. We know of lots of companies that by the time the fitters turn up on day one, you’ve almost paid for your complete bathroom only leaving a small outstanding balance that is due on the day they finish.
• Get to try the room after we’ve fully installed it before you pay your final balance.
• We are certified to do the electrics.
• Full Public liability insurance.
• We’re not commission led sales people.
• We don’t offer fictitious half price sales.
• We have many letters of recommendation that can be read. References can be seen.
• We are Members of the Guild of Master Craftsman & the Federation of small businesses.
• Over 50% of our enquires are from previous customers or recommendations.
• If you like what we do, ‘Tell your friends’. If you don’t, ‘Tell Us’